Comments on: Softbank contracts

By: Charles

Charles — Sat, 25 Jun 2011 14:43:37 +0000

First, thanks for all the great info. Small question in regards to skype. When using skype video with iPhone will you be charged per minute usage by softbank?

By: The Japan iPhoner

The Japan iPhoner — Mon, 10 Aug 2009 14:42:28 +0000

Thanks for your message

The general rule is that you will have to pay the remainder of your contract. I cancelled my 3G contract after 7 months and had to pay 57,000 yen early cancellation fee.

That was 17 months x the monthly contract.

See http://www.mobileinjapan.com/group/iphoneinjapan/ if you have more questions

Thanks

By: Jordi

Jordi — Mon, 10 Aug 2009 13:44:18 +0000

I will live in Japan till November. From November I don’t know if I will stay in Japan or move to another country (it depends on issues that I don’t have control over it…). I would like to have an iPhone 3GS, but my question is what will happen if I leave Japan in November (permanently)? will I be charged a lot for cancelling my 24 months contract so early ? Is there any month-month contract for the iPhone ? can there be any negotiation with the people from Softbank about that ? (I suppose is quite improbable…)

Thanks in advance…

By: Gerard

Gerard — Thu, 16 Jul 2009 23:29:01 +0000

Hi,

I am also a newbie when it comes to the iphone. I was wondering if softbank charges for wi-fi use even if I am using my wi-fi connection at home and work while the iphone is in airplane mode?

Gerard

By: The Japan iPhoner

The Japan iPhoner — Sat, 06 Jun 2009 00:31:01 +0000

Hi Nelson,

Thanks for your comment.

As it’s difficult to see exactly what you might be doing wrong, it’s difficult to advise.

But my understanding of it is that you should use that password in that SMS. I recommend you ask a Japanese friend help you.

Or. go to an English speaking softbank shop and they will do it for you

http://mb.softbank.jp/en/customer_support/shops.html

If you still have problems please post a message on
http://www.mobileinjapan.com/group/iphoneinjapan

I hope that helps

By: Nelson

Nelson — Fri, 05 Jun 2009 22:29:20 +0000

Hi! Firstly thanks for all the great info on this site! I just got an iPhone this week and have a question about “My Softbank.” I was able to get to the point of registering my ID but when it came to my Password, I could not figure it out. My understanding is that this Password is in one of the SMS messages I received from Softbank the day that I got the phone but that did not seem to work either; or that since my Japanese is very poor so I am making who knows how many mistakes. Any help would be greatly appreciated because I think having access to My Softbank is kinda essential to keep track of expenditures, etc. Thanks!

By: The Japan iPhoner

The Japan iPhoner — Wed, 06 May 2009 06:42:16 +0000

Thanks for your comment.

It sounds like you are doing everything right, so if I were you I would reinstall the app and try again. Connect to a wifi network and test that it is working by putting the iphone in aeroplane mode thus disabling 3G, and browsing any website with Safari. Then, launch the Skype app.

Also, try it on different wifi networks. Perhaps some public networks block calls over VOIP – that’s just a guess though.

You could also try asking for help in the iPhone in Japan group at http://www.mobileinjapan.com/group/iphoneinjapan

By: Daithi (Dahi)

Daithi (Dahi) — Wed, 06 May 2009 04:39:11 +0000

Hi there,

you seem to be a bit of an expert, so it’d be great if you have any knowledge of how to make calls with Skype from an iphone in Japan. I was given to understand that it’s possible if you are using Wi-fi rather than 3G. However, when I switch to my wi-fi option, Skype always tells me I’m “connecting”. Often, it’ll just stay like that. If ever it does connect, I either get a “Routing call” notice followed by a “call failed” message, or I get blocked from making the call itself with a message saying calls are not allowed on 3G (even though Wi-fi is switched on!?!?).

Sorry, but if you have any ideas it’d be great to hear them.

By: The Japan iPhoner

The Japan iPhoner — Wed, 25 Mar 2009 05:50:12 +0000

I’m not sure, but I would imagine that it would be from the 12500 packets.

You may get a more definite answer if you post your question in http://www.mobileinjapan.com/group/iphoneinjapan

Sorry to not be more helpful.

By: Andrew

Andrew — Wed, 25 Mar 2009 05:45:06 +0000

Hi,
I was wondering if you know where pushed emails from my softbank email address is charged if I am using an iphone, from the 12500 packets? or will it be free? Softbanks brochure are kinda sketchy on this. I didnt get the Y44,000 yen unimited data promo so Im kinda edgy about breaking the 12,5000 packet barrier.